NORTH AMERICA CUSTOMER SERVICE:
Email: info@omcbbq.com
Our commitment to quality extends beyond our products—we're dedicated to delivering exceptional customer service. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently. Our knowledgeable team Our customer service team - based in our home office in Waterloo, ON, Canada - strives to ensure that you have the best grilling experience possible.
BY PHONE:
Local: (519) 885-4540
Toll Free: 1(800) 265-2150
Monday – Friday, 9:00am – 5:00pm (EST)
BY MAIL:
Onward Manufacturing Company
585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3